TL;DR
Join us in this episode where Max Pete, a seasoned community manager and strategist, shares his expert insights on creating vibrant communities through deep connections and sustained member engagement. Discover his unique approach to maintaining high retention rates and building meaningful relationships within community spaces.
What You'll Discover:
Journey to Community Management: Max details his transition from freelancing to community management, sparked by his search for more meaningful interactions during the pandemic. This led him to discover and join the Freelance Founders community, marking the start of his path in community leadership.
Strategies for Engagement and Retention: Max explains his methods for building engaged communities that retain members long-term. He emphasizes the importance of integrating various community needs—practice, product, and support—to create a comprehensive and inviting environment.
Impactful Community Leadership: Through stories from his career, Max illustrates how active participation and leadership within community spaces can lead to significant personal and professional growth.
Featured Insights from Max:
Building Sustained Engagement: Creating a community where members feel genuinely supported involves more than just regular interactions; it requires building a system that satisfies all aspects of their needs, from educational to emotional support.
Advice for Emerging Community Managers: Dive into a community you care about. Engage actively, identify what resonates with you and others, and use these insights to guide your professional journey in community management.
Retention Through Recognition: Acknowledging and celebrating member contributions is crucial. It not only encourages ongoing participation but also builds a culture of appreciation that supports member retention.
Role Dynamics in Community Management: Being a community manager means being adaptable and empathetic, ready to meet the diverse needs of the community while steering its growth and fostering a sense of belonging among members.
Listen / Watch it now:
Connect!
Max’s Website: maxpete.com
Max's Twitter: https://twitter.com/Max_Pete
Max's Linkedin: https://www.linkedin.com/in/maxpete/
Max's Newsletter: https://maxpete.substack.com/
Helena’s LinkedIn: https://www.linkedin.com/in/helenabrandist/
Olena’s LinkedIn: https://www.linkedin.com/in/elenaavramenko/
Season 1: Community Unlocked
Community Unlocked is an audio and video podcast where we, Helena Brandist and Olena Avramenko, have conversations with top-tier community leaders and growth experts. Our goal is to provide you with concrete and actionable advice to help you learn about launching, building, and growing your community.
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Episode #6: The Power of Community: Fostering Connection and Retention with Max Pete